All sales are final. Please contact us at hello@harperiman.com if you have any questions/concerns prior to purchase.

Shipping

Each handmade doll ships priority (tracking and insurance included) within the U.S. for an additional $10 at checkout.

*For further protection we recommend Signature confirmation! However, signature confirmation is optional and an additional $2.55. If you would like this option you may add Signature confirmation by using the dropdown in the listing and selecting the "with signature confirmation" option. 

*Please confirm your address before you check out as you may incur reshipping costs if your package is returned to us.

Items listed on our website are ready to ship in 7-10 business days of purchase.

Business hours are Monday through Friday 9-5p PST. Closed on all holidays.

***Closed Dec. 24-Dec 31. Orders placed during this time will be processed Jan 2.

Custom orders are ready to ship in 10-14 business days of purchase. Please refer to "ORDER A CUSTOM DOLL" for instructions and email us at hello@harperiman.com

*Please contact us if you would like your custom order shipped in 5 business days. Expedited shipping is available for an additional $25 USD rush fee per doll, which will be added to your custom listing.